Frequently Asked Questions

Same day admissions are available if you’re paying privately. We can accommodate most insurance-approved admissions as quickly as within the first 24 hours following your initial phone consultation. There are exceptions (such as times with limited bed availability) when circumstances prevent us from doing so.

Los Angeles International (LAX) is the most convenient.

Staff will be waiting at the airport when you land to welcome you and transport you here. They will meet you at baggage claim. This is a courtesy service. All we need is your flight information and itinerary.

Yes. Please bring any medications that are currently prescribed in your name — in their original prescription bottle.

We want you to have a dignified and comfortable experience. Books, pictures, and other comforts from home are fine. Most people pack as they would for a short vacation. The checklist below details what you should definitely bring. If you have additional questions, please call 1-800-270-1389:

• Season-appropriate, casual and recreation/work-out clothes
• Cash, debit/credit card for small expenses
• Personal hygiene items
• Your medications
• Insurance card
• Photo ID

We are located in Cheviot Hills and Westwood in Los Angeles, California.

Yes. Every bedroom is equipped with a flat-screen television and a premium cable package.

Yes. Although we might discourage you from using tobacco products, you can smoke in designated smoking areas. We offer smoking cessation treatment – if you’re interested.

Yes. Although we might discourage you from using e-cigarettes, you can vape in designated areas. Some types of handhelds and juices will not be approved. We also offer nicotine cessation treatment – if you’re interested.

Depending on your company, its size and your position in it, you should have several options that include taking unpaid leave, FMLA, or short or long-term disability. You will need to speak with your HR Department to confirm the details of your company. Call to speak with an admissions coordinator if you need guidance on how to request time off or take a leave of absence. Our doctors can complete any paperwork that’s required by your company while you’re here. We will also do whatever we can to encourage your professional success and help you maintain good standing with your employer.

Yes. When you arrive at our facility, there is sometimes a short period (72 hours) where the phone and other electronical devices are inaccessible. During that time, we’ll assist you in making calls to whomever you’d like, so that you can assure them all is well. During your stay, you will be able to communicate regularly with loved ones by phone, email, or Zoom. Family involvement is highly encouraged. Upon arrival, your clinical team will assist you with reaching out to family if that is your preference.

1 Method is staffed with professional chefs. Meals are prepared and served in the dining room. You will have three nutritious meals per day and many snack options.

Yes. We can generally accommodate dietary preferences; we can always accommodate allergies and restrictions. Our admissions department will also answer any questions you might have.

During your stay you’ll interact with therapists, psychologists, counselors, doctors, nurses, and social workers daily, and be assigned a personal therapist with whom you will meet at least twice per week for individual sessions.

Your main responsibility is to fully and actively attend treatment programming. We want you to focus on your recovery and healing. Most of the daily necessities of life will be handled for you. However, we do ask you to keep your room tidy, and that you help keep common areas clean.

Yes. All of our programs are co-ed.

Yes. We have visiting hours on the weekends. For those coming from out of town, we can accommodate a special visiting schedule.

Pricing for our treatment programs is designed to be largely inclusive. However, there are additional charges as some items are not included in the quoted price. For example, you are responsible for your medications which insurance may cover. If you require specialized services or treatment, there may be an additional cost. If you have any questions, please reach out to our admissions team for assistance.

Couples and family therapy are included in the cost of treatment. This includes 1 family session and/or couples session per week, and the family workshop which is currently offered 1 weekend per month. Please call our Admissions Department for additional information.

We have a no refund policy. If an individual leaves treatment they will gain a term credit on account with 1 Method Center that is non-transferable. We have a very high program completion rate but from time to time, some leave before completing treatment and return later to finish or restart. Term Credit can be accessed for up to 12-months.

We do not offer payment plans.

1. Submit your insurance plan here.
2. A specialist will review your benefits.
3. We’ll call you back with your coverage information.

If you have benefits for treatment at 1 Method, an admissions representative will do a brief assessment with you and proceed with the admissions process. If we cannot use your insurance, or you do not want to wait for insurance approval, we can provide you with a Superbill upon request. This will include diagnostic, ICD, and CPT codes used by insurance companies. The superbill can be submitted to your insurance company for possible full or partial reimbursement.

Yes, most PPO insurance plans allow for short, medium, and long-term treatment. We only accept plans that have benefits available across multiple levels of care. That allows us to predict what length and type of treatment the insurance will cover. In most instances, you will be required to complete an Assignment of Benefits Form. Please note that we are not an in-network insurance provider, but we are in the process of applying for in-network status with many popular insurance companies. 

We do not accept:

• LA-Care
• Medicare
• Medi-Cal
• Medicaid

To use these forms of coverage visit SAMHSA Find Treatment or call 1-800-662-4357.